favorite
favorite
hide
unhide
flag

Posted

print

Work from home (Louisville)

Flex Communications

compensation: $12.50+
employment type: contract
job title: Customer Service Representative
Job details
Payment: Bi-weekly
Job Type: Independent Contractor/1099

Full Job Description:
Job searching is a lot better with someone in your corner. Flex Communications is seeking Customer Service
Representatives to work from home with various companies that fit your needs. Sound like something
you’re interested in? We’ll be here every step of the way to help you through the process.
Hours: Varies on company but majority available Monday through Friday. You create your own schedule.
At this moment, 3rd shifts are not available.
Pay: $12.50 & up
Duration: Contracts can be as low as 3 months all the up to 6 months
Location: These states are restricted: New York, District of Columbia, California, Maryland, Oregon,
Wisconsin, Massachusetts, and Connecticut.

What to expect:
● Answer incoming calls and process orders.
● Resolve customer complaints, troubleshoot issues to determine the best path for resolution.
● Correctly documents customer interactions and tracks call types.
● Own follow up with customers to resolve inquiries.
● Take inbound phone calls for up-to 90% of assigned shifts.
● Perform all other duties as assigned

Qualifications:
● 1+ year(s) of experience working in customer service, hospitality or call center environment
● Excellent telephone etiquette, including the ability to communicate with confidence in a clear,
professional speaking voice
● Strong verbal and written communication skills
● Demonstrated listening and comprehension skills
● A clear team player with strong interpersonal skills
● Ability to maintain composure when dealing with difficult customer situations
● Excellent time management skills – must be able to prioritize tasks efficiently
● Ability to navigate information systems and internet
● Must have at home internet with hardwire connection
● Must work a minimum of 15 hours (30 intervals) per week

https://flex-communications.org/copy-of-flex-communications

  • Principals only. Recruiters, please don't contact this job poster.
  • OK to highlight this job opening for persons with disabilities.

post id: 7747632596

posted:

updated:

best of [?]

loading
reading
writing
saving
searching