I couldn't get our 13 month old Vizio flat panel to turn on and believe me I called every TV repair shop in Louisville and Southern Indiana and NO ONE repairs these and Vizio wouldn't help me out at all!! They said try to sell it for parts and they would be HAPPY to sell me another one and I told them to shove it an Emerson brand or HCL is way more reliable and you CAN get thos worked on. While I was doing research on where to get Vizio serviced I ran into this site and here's a tiny piece of what they said:
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"Vizio, America’s second best selling LCD TV brand, is now telling some broken set owners that their televisions cannot be repaired. If the set is past the 12 month factory warranty, Vizio advises owners to buy from them a replacement set !
HD Guru came across Jeff Bartran’s letter to Vizio CEO and founder William Wang complaining that the company’s service department had deemed “un-repairable” his 13.5 month old, high end $1868 Vizio 55-inch LED LCD . Bertran adds that Mr. Wang never responded.
HD Guru investigated to determine if Bertran’s experience was unique. It didn’t take long to find eight additional cases of “un-repairable” out-of-warranty Vizios posted in the last thirteen months alone on the consumer complaint website consumeraffairs.com.
Here is the link please read before you buy ANY Vizio tv:
https://www.theverge.com/2017/ show contact info
copy and paste these links into a blank page and read all of this madness for yourself or just google "Vizio tv's not repairable" and save your money and the heartache when they tell you to throw it away. NEVER AGAIN!