If you are a motivated and energetic individual with strong customer service skills, join the Champion Windows team! We are looking for an entry-level, driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with administrative duties including but not limited to: sales, customer service and basic accounting functions.
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Your specific duties as a Production Coordinator will include:
Greet customers within the showroom
Answer phones and forward calls to the appropriate individual
Schedule appointments over the phone including in-home consultations, final measurements, installations, and services
Assist in payment collection/invoicing
Generate daily summary reports
Perform data entry and update Customer Service Database
Additional administrative duties as needed
As a Customer Service Advocate, you must have excellent communication skills, and the ability to excel in a team environment. Strong customer service skills are crucial for your success in this role.